LibGuides: BA 760 Production and Operations Management: Statistics

Statistics

American Customer Satisfaction Index
From the University of Michigan, National Cross-Industry Benchmarks of Customer Satisfaction for the United States and the United Kingdom.
Bureau of Economic Statistics
National, international, industry and regional economic statistics. Includes Gross Domestic Product (GDP) data.
Manufacturing Statistics.
Includes manufacturing shipments, value of shipments and employment.
Annual and Quarterly Services Statistics
Comprehensives statistics for the United States service industry.

Professional organizations can be a great source for industry specific statistics. Some reports will be freely available; others may be purchased.

ASQ: American Society for Quality
"Global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better" from ASQ website.
APICS: Association for Operations Management
"The leading professional association for supply chain and operations management" from the APICS website.
INFORMS: Institute for Operations Research
Limited free content. Includes some videos on operational research topics.
Institute for Supply Management (ISM)
Organization news, Purchasing Manager's Index (PMI) and Manufacturing and Non-Manufacturing Business Activity Index and ISM Tool Kit.

OR at Work
Shares insights about operations research applications in practice. From John Poppelaar.
Maximize Productivity with Industrial Engineer and Operations Research Tools (IEOR Tools)
Shares modeling and research tools including many open source tools.
Manufacturing Leadership blog
Covers a variety of topics of interest to manufacturing leaders. From Manufacturing Leadership Council.