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CN Counseling Faculty: Library Support: Library Access

Logging In

Password required:

Log in to library databases using the same credentials you use to access your Lakeland email and Blackboard.

How do I get to the online resources?

Image derivative of Geralt. CC0 1.0.

Troubleshooting Tips

1. Unable to log in

Troubleshooting tips: Network log in

  • Be sure you are entering your complete Lakeland email address and your current password. (Same credentials used to access Blackboard.)
  • Clear saved passwords from your browser. (Directions)
  • Try a different browser. Be sure you are using current version. 
  • Try accessing from your home computer. Some employers use firewalls that block access.

Network log in help:  Email Lakeland Help Desk or call 920.565.1143 for assistance. Explain:

  • What you are trying to do,
  • Where you are working from (home, work or other location like public library),
  • Which browser you are using.
  • What device and operating system you using.
  • What you are experiencing. Include error message received. 
  • How to reach you. 

Troubleshooting tips: Database log in

  • Be sure you are attempting to access the database via a library provided link on the library website, or in the Library Resources section of Blackboard or a library research guide (LibGuide).
  • Try another database to see if the problem is limited to a specific database.  For example, it you are experiencing difficulties with EBSCOhost Databases, try a ProQuest database.  

Database Log in Help: Email the library or call 920.565.1038, ext. 2420. State:

  • the database that you are using,
  • the access point you are using (library website, Blackboard, LibGuide) and
  • the nature of the problem. 

‚ÄčNote any error messages received and the best way to reach you.

John Esch Library | Lakeland University | W3718 South Drive | Plymouth, WI 53073 | (920) 565-1038 ext. 2420