What are the steps an ILL request goes through, from request to delivery?
EBSCOhost and ProQuest databases have built in ILL request features for articles within the database, but not owned by the library. These are the most commonly used sources for making ILL Requests.
EBSCOhost items not owned by the library will appear with this beneath the article's description:
Clicking on this link will automatically fill out an ILL request form. Supply your contact information and submit the request.
ProQuest articles not owned by the library will appear with this beneath the article's description
To request the article, click on the Abstract/Details link, or the article's title. Use the "Request this Item" link to fill out an ILL request form and submit it to the library